Worth the Wait: Proper Cloth Custom Shirts

Curious about whether a custom shirt is worth the investment? In this review, I break down the key considerations—fit, fabric, experience, and value—and share my personal journey ordering the Proper Cloth Clark Oxford Cloth Button Down in Light Blue University Stripe.

When shopping for a classic wardrobe staple like the Oxford cloth button-down shirt, there are several key factors to consider: fabric quality, fit and customization, customer experience, packaging and presentation, and overall value. After ordering Proper Cloth's Clark Oxford Cloth Button Down in Light Blue University Stripe, I was able to evaluate each of these aspects carefully.

First, fabric quality and construction stand out prominently. The Clark Oxford cloth has a substantial yet soft hand feel, indicating durability and comfort. Proper Cloth clearly prioritizes premium materials and detailed craftsmanship, as evidenced by the carefully finished seams, reinforced stitching, and meticulous collar construction. These features not only enhance the shirt's longevity but also contribute significantly to its overall aesthetic and comfort.

Fit and customization are critical considerations, particularly for discerning buyers who struggle with off-the-rack shirts. Proper Cloth excels in this domain by offering extensive customization options, from collar style and sleeve length to body measurements and shirt taper. Because each shirt is made to order, you have the luxury of precise sizing adjustments, dramatically improving comfort and personal satisfaction. The vast array of sizing options available ensures that virtually anyone can achieve their ideal fit, something rarely attainable from standard retail options.

Another key consideration is the purchasing experience, including customer service and company policies. Proper Cloth distinguishes itself with a remarkably generous return and remake policy on your first shirt order. This policy significantly reduces the risk and anxiety associated with custom clothing purchases. My experience with customer service was equally impressive—representatives were responsive, helpful, and proactive in ensuring satisfaction throughout the process. It felt personalized and reassuring, reflecting the brand's commitment to customer satisfaction.

Packaging and presentation might seem like minor points but are indicative of a company's attention to detail and respect for their product and customers. Proper Cloth's packaging exceeded expectations, presenting the shirt elegantly in quality materials that conveyed care and attention. This level of thoughtful presentation enhances the overall experience, making it feel luxurious and special from the moment it arrives.

The only downside worth mentioning is the production lead time. My shirt was ordered on January 25, shipped on February 7, and finally delivered on February 10. While the two-week wait is understandable for a custom-made item of this caliber, it’s an important factor to consider if you need your shirt quickly.

My Ordering Experience

For my own shirt, I used Proper Cloth's sizing tool, which prompted me to enter my height, weight, and a few other body details. Based on that input, the tool recommended a set of measurements with two variations: one for a tucked shirt length and another for an untucked length. I opted for the untucked version.

After receiving the shirt, I followed Proper Cloth's recommendation to wash and dry it twice before evaluating the fit. The fabric softened slightly and the fit settled in. I ultimately decided the shirt was slightly too long for my preference, so I requested a remake with the length reduced by one inch. The second shirt arrived on March 7 and fit much better overall. Interestingly, I noticed that it felt a bit more fitted around the chest compared to the first version—even though both were technically made to the same specs. This highlights an important nuance: because each item is custom made to size, there can be minor variations between shirts. It’s something to be aware of when ordering, especially if you're dialing in your ideal fit.

In conclusion, Proper Cloth's Clark Oxford Cloth Button Down in Light Blue University Stripe checks nearly every box when considering a premium shirt purchase: exceptional fabric and construction, unmatched fit and customization options, outstanding customer support, and elegant presentation. The slightly extended lead time is a minor inconvenience easily outweighed by the quality and personalized nature of the final product. Proper Cloth demonstrates precisely how a modern custom clothing brand can deliver value beyond typical expectations.